Challenge
Maswer, a global automotive service provider with operations in Germany, Spain, India, Mexico, and the U.S., faced a critical operational bottleneck:
- Manual inspection and validation processes managed via Excel
- Lack of real-time visibility and traceability across unit workflows
- Delays in reporting and decision-making for internal teams and clients
- High risk of data inconsistency and inefficiency across service sites
To maintain its reputation for quality and reliability, Maswer needed a scalable, automated system to streamline unit management and quality control.
Solution
Maswer partnered with Ensitech to develop a turnkey "Project Control System" tailored to its operational needs. Key components included:
- Mobile field application for unit inspection, repair, and validation
- Back office system for centralized oversight and reporting
- Lightweight REST APIs to support flexible, step-by-step process changes
- High-availability cloud infrastructure on Microsoft Azure
- Real-time reporting interface built with React
- Role-based access and notification services via Azure App Service
The project followed CMMI-DEV Level 3 standards and agile SCRUM methodology, ensuring high-quality execution and adaptability.
Results
- Delivered full traceability of units across inspection and repair workflows
- Reduced time to generate internal and client-facing performance indicators
- Improved data reliability and operational transparency
- Enabled real-time reporting and decision-making across global sites
- Established a scalable foundation for future process automation